CUSTOMER RESOURCES

QUALITY TAX RESOURCES

Customer Complaint Form

Customer Copy of Document Request Form

TRACK YOUR REFUNDS

Track Your Federal Refund

updated once every 24 hours

Track Your Amended Return

updated once every 24 hours

Track Your Kentucky State Refund

updated once every 24 hours

Track Any State Refund

updated once every 24 hours

STATE RESOURCES

Kentucky make a payment link

Kentucky Identity Theft Quiz

IRS RESOURCES

IRS Portal Link

IRS Make A Payment Link/ Setup Payment Plan

Request A Taxpayer Advocate

Transcripts Link

IPPIN Link

Identity Theft Quiz Federal

> Call the IRS at 1-800-829-1040 between 7 AM – 7 PM local time, Monday-Friday.
> When calling the IRS, do NOT choose the first option re: “Refund”, or it will send you to an automated phone line.
> After first choosing your language, do NOT choose Option 1 (refund info). Choose option 2 for “personal income tax” instead.
> Then press 1 for “form, tax history, or payment”.
> Then press 3 “for all other questions.”
> Then press 2 “for all other questions.”
– When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
– After it asks twice, you will get another menu.
> Then press 2 for personal or individual tax questions.
> Following these steps will transfer you to an agent.

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